Privacy Policy
Last updated: January 10, 2026
At Thinqmesh Technologies Private Limited, India, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Data Encryption
All data is encrypted at rest and in transit using industry-standard protocols
Transparency
We clearly explain what data we collect and why we need it
Minimal Collection
We only collect data that's necessary to provide our services
Your Control
You have full control over your data with easy access and deletion options
Contents
1Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number, company name when you book a session or contact us
- Account Information: Login credentials if you create an account
- Payment Information: Billing details processed securely through Razorpay
- Business Information: Details about your company and AI needs shared during consultations
Information Collected Automatically
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent, click patterns
- IP Address: For security and geographic analytics
2How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process bookings, payments, and deliver services you've requested
- Send you service-related communications (confirmations, reminders, updates)
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Analyze usage patterns to improve our website and services
- Protect against fraud, abuse, and security threats
- Comply with legal obligations
3Data Sharing & Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who help us operate our business (payment processing, email delivery, analytics)
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
4Data Security
We implement industry-standard security measures to protect your data:
Technical Measures
- SSL/TLS encryption for all data in transit
- AES-256 encryption for data at rest
- Regular security audits and vulnerability assessments
- Secure cloud infrastructure (Supabase, Hostinger)
Organizational Measures
- Role-based access controls
- Employee security training
- Confidentiality agreements
- Incident response procedures
5Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Data: Retained while your account is active
- Transaction Records: Retained for 7 years for tax and legal compliance
- Analytics Data: Retained for up to 26 months
- Marketing Preferences: Until you unsubscribe
You can request deletion of your data at any time by contacting us.
6Your Rights
You have the following rights regarding your personal data:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data
Right to Object
Object to processing of your data
Right to Portability
Receive your data in a portable format
Right to Withdraw Consent
Withdraw consent at any time
To exercise any of these rights, please contact us at business@thinqmesh.com
8Third-Party Services
We use the following third-party services that may collect data:
- Razorpay: For payment processing
- Supabase: For data storage and authentication
- Cloudflare: For DNS management and content delivery
- Hostinger: For website hosting and analytics
- Calendly: For scheduling appointments
Each service has its own privacy policy. We encourage you to review them.
9International Transfers
Your data may be processed in countries outside India where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
12Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Thinqmesh Technologies Private Limited, India. - Data Protection
Email: business@thinqmesh.com
Phone: +91 120 458 3476
Address: New Delhi, India